Customer Service Orders & Order Tracking FAQs
Can't find the answer you’re looking for? Call us at 1-888-CARIBOU (888-227-4268) weekdays from 7:30 a.m. - 4:00 p.m. CT, or send us an email.
What is the Coffee Club?
Our special Coffee Club allows you to have Caribou Coffee delivered to you on an ongoing basis. You specify your coffee type, order frequency, shipping method and whether you’d like it delivered to your home or business.
Sign up on our Coffee Club page or call us at 1-888-CARIBOU (1-888-227-4268) to start your membership.
Orders & Order Tracking FAQs Questions
- What is the Coffee Club?
- How can I modify my Coffee Club selections?
- Is online ordering safe?
- Can I buy a Caribou Gift Card online?
- Why can't I put more than one than one item in my cart?
- I cannot log into my account. Why do I keep getting the login screen?
- When will my order ship?
- Which shipping method should I choose?
- How do you calculate shipping costs?
- Do you ship outside the United States?
- My credit card is being declined. What can I do?
- Can I get a catalog of Caribou Coffee merchandise?
- What payment types do you accept online?
- How do I split the order payment between my Caribou Gift Card and a credit card?
