Customer Service Orders & Order Tracking FAQs
Can't find the answer you’re looking for? Call us at 1-888-CARIBOU (888-227-4268) weekdays from 7:30 a.m. - 4:00 p.m. CT, or send us an email.
When will my order ship?
Please consult the chart below to see when your order will ship.
| Order by 1 p.m. CT | Order will ship |
|---|---|
| Monday | Tuesday |
| Tuesday | Wednesday |
| Wednesday | Thursday |
| Thursday | Friday |
| Friday | Monday |
| Saturday | Tuesday |
| Sunday | Tuesday |
| Order after 1 p.m. CT | Order will ship |
|---|---|
| Monday | Wednesday |
| Tuesday | Thursday |
| Wednesday | Friday |
| Thursday | Monday |
| Friday | Tuesday |
| Saturday | Tuesday |
| Sunday | Tuesday |
Orders & Order Tracking FAQs Questions
- What is the Coffee Club?
- How can I modify my Coffee Club selections?
- Is online ordering safe?
- Can I buy a Caribou Gift Card online?
- Why can't I put more than one than one item in my cart?
- I cannot log into my account. Why do I keep getting the login screen?
- When will my order ship?
- Which shipping method should I choose?
- How do you calculate shipping costs?
- Do you ship outside the United States?
- My credit card is being declined. What can I do?
- Can I get a catalog of Caribou Coffee merchandise?
- What payment types do you accept online?
- How do I split the order payment between my Caribou Gift Card and a credit card?