Salaried Positions

Director of Recruiting

Location: Minnesota Corporate Headquarters

Position Code: DR

Date: Mar 12, 2010

Position Mission: Create the foundation for the "Community Place I Love" by sourcing and selecting the best talent for both our Support Center and Field Environments. Develop a recruitment brand that aligns with and supports our Marketing Strategies and ensures we are able to attract the right candidates to support and achieve our key strategic initiatives.

Responsibilities Include:

• Provide effective leadership of the Recruitment Team to source, select and hire the best candidates, including the use of the newest technologies, to research, uncover, and penetrate the absolute best niches for sourcing talent.
  
• Develop key performance metrics to measure and drive performance.
  
• Develop and implement a Talent Management system that provides leaders with tools to forecast and plan for future talent needs.
  
• Partner with Marketing to develop a recruitment brand that aligns with our Marketing strategies and effectively positions our company in the best place to source the talent we need.
  
• Collaborate closely with the business leaders within the organization to understand business needs and develop strategies and tactics to support talent management.
  
• Leads and develops Affirmative Action strategy to ensure compliance with Affirmative Action hiring goals.
  
• Lead implementation and administration of new company wide Applicant Tracking System and ensure system continues to meet on-going selection and assessment needs.
  
• Develop and source the right selection and assessment tools to ensure the best candidates are selected based on role-based competencies.
  
• Participate in active networking within the retail and restaurant environments to stay current with industry trends and gain exposure and resources for immediate and future talent needs.
  
• Manage all expense related activities within budgeted levels.
  
• Create and sustain a culture within the Recruitment Team that embraces Coffee Knowledge and Excellence and represents Caribou Coffee Company as a premier coffee company and leader within the Gourmet Coffee industry.
  

Principal Accountabilities:

• Strategize, execute and communicate a clear vision including objectives and tactics.
  
• Executive level presence capable of interacting at all levels.
  
• Create effective internal, cross-functional relationships.
  
• Possess strong financial management and analytical abilities.
  
• Work effectively in a hands-on, collaborative and fast paced environment.
  
• Demonstrate high integrity and drive for world class results.
  
• Maintain confidential information.
  
• Highly motivated, self-directed, and results driven.
  
• Detail oriented with strong organizational skills.
  

Education/Training/Experience:

A Bachelors Degree in Human Resources or Related Field required and/or equivalent combination of education and experience with at least 10+ years in full lifecycle recruiting. Leadership in high volume recruiting within a multi-unit retail or restaurant environment preferred. Must be experienced in effective use of social media and on-line technology in sourcing candidates and use of Applicant Tracking Systems. Experience leading and recruiting within an Affirmative Action environment required.

Commercial Businesses Finance Manager

Location: Minnesota Corporate Headquarters

Position Code: CFM

Date: Feb 25, 2010

Position Mission: This position is responsible for providing a broad range of financial analysis and general management activities supporting our commercial and franchise/license businesses.

Responsibilities Include:

FINANCIAL ANALYSIS

• Provide financial guidance and subject matter expertise to SVP of Commercial businesses and VP’s of Commercial and Franchise / License business channels.
  

• Develop annual operating plans and periodic re-forecasts for Commercial and Franchise/License lines of business.
  

• Develop knowledge of business to develop "bottoms-up" expectations of business growth and related costs.
  

• New business timing and flow-thru
  

• Lost business timing and impact
  

• Provide in-depth analytics and scenarios/sensitivities
  

• Provide understanding of macro-environment, i.e., market opportunities and industry growth potential
  

• Prepare month end in-depth Line-of-Business Review for Commercial and Franchise/License business segments. Analysis to include:
  

• In-depth explanation of variances in P/L performance vs. budget/forecast and prior year
  

• Provide line of sight for upcoming opportunities and risks within lines of business
  

• Focus on Receivables
  

• Lead pricing and margin analysis for new business development as well as enhanced customer profitability for existing business.
  

• Develop tools and processes for more effective and efficient reporting and performance management by client, region, etc.
  

• Understand and maximize synergies between Commercial lines of business and across total company.
  

• Assist business leaders with maximizing working capital and return on capital investments needed to support business growth.
  

• Assist in preparation of Board of Directors materials as well as external reporting/communication with investment community. (As related to commercial businesses specifically as well as company as a whole).
  

Education/Training/Experience:

A Bachelors Degree (MBA preferred) in Finance or Accounting with at least 5-7 years of financial analysis experience required. Advanced Excel, Power Point and general ledger data base experience required. Previous experience in Commercial Packaged Goods environment companies preferred. Experience in Multi-unit retail preferred.

Principal Accountabilities:

• Clear written and verbal communications
  

• Good time management skills
  

• Excellent attention to detail
  

• Ability to maintain confidential information
  

• Perform work in a timely and professional manner
  

• Highly motivated, self-directed, and results driven
  

• Detail oriented with strong organizational skills
  

• Able to take direction and follow through multi-step project steps/procedures consistently
  

• Proven track record of successfully managing multiple priorities in a fast paced work environment
  

Sr. Manager of Facilities Management

Location: Minnesota Corporate Headquarters

Position Code: SFM

Date: Feb 24, 2010

Position Mission: Plan, organize, direct and manage the repair, maintenance and capital improvements of our retail facilities and assets.

Responsibilities Include:

• Supervising the retail facilities management department to insure the retail facilities and equipment are maintained to the standards established by Caribou Coffee Co.
  
• Source and manage service providers to provide maintenance and repair for retail stores on a national basis, including but not limited to contract negotiation/execution, performance evaluation and financial monitoring/audits.
  
• Establishing and monitoring of annual budgets related to the up keep of the retail facilities for repair and maintenance expenses as well as capital expenditures. This includes audits of retail facilities and maintaining a database of equipment and facilities conditions.
  
• Creating, implementing and evaluating policies, procedures and standards for the maintenance and repair of the retail stores on a national basis. This includes monitoring the industry to insure best practices are being utilized.
  
• Establishing and monitoring the cost of ownership and life cycle of equipment within the retail facilities.
  
• Implementing and maintaining programs for specialty equipment to ensure equipment is maintained at the highest level of operations and the quality and consistency of our core product is achieved in the most cost efficient manner possible. This includes, ongoing preventative maintenance, operations performance evaluation, identification of habitual repairs related to design/engineering deficiencies, etc.
  
• Providing direct service support to the retail stores for repair and maintenance needs of day-to-day operations and emergencies.
  
• Support the sourcing and testing of new equipment to support retail operations.
  
• Maintain asset and repair/maintenance databases related to the retail facilities.
  
• Partner with internal Purchasing and Legal Departments in authoring purchasing agreements for new equipment to ensure proper protection is provided; i.e. warranty, service agreements, design flaws, etc.
  

Required Skills, Knowledge and Abilities:

Abilities:

• Identify business failures (measure) and implement necessary change.
  
• Take direction and follow through multi-step projects/procedures on a consistent basis.
  
• Develop, implement and evaluate a variety of building and operation systems and preventative maintenance programs.
  
• Develop and implement operational and administrative goals, objectives and procedures.
  
• Collect and analyze data to identify needs and evaluate program/product effectiveness.
  
• Identify and analyze administrative problems and implement operational change.
  
• Effective verbal and written communication skills.
• Prepare bid specification, issue RFPs, negotiate agreements and administer contracts.
  
• Provide customer service with diligent follow up to insure repairs and/or projects are completed consistently and in a timely manner while focusing on quality and attention to detail.
  

Knowledge/Skills:

• Technical knowledge of standard restaurant equipment as well as HVAC, plumbing and electrical equipment/systems; knowledge of espresso and brewing equipment is a plus.
  
• Process and systems orientation with strong analytical skills.
  
• Knowledge of budgeting and fiscal management business practices.
  
• Leadership skills to manage a department with a team culture that is focused on customer service.
  
• Highly motivated, self-directed, and results driven.
  
• Detail oriented with strong organizational skills.
  
• Knowledge of maintenance and preventative methods and procedures used in keeping buildings orderly condition and building construction methodologies.
  
• Knowledge of business practices followed to prepare bid specifications.
  
• Knowledge of program planning and scheduling.
  

Required Experience:

• A minimum of 7 years facilities management experience and 4 years experience within multi-unit restaurant concept preferred.
  
• A minimum of 4 years experience leading a facilities management team, including on-site and remote company employees as well as external vendors.
  
• Must demonstrate proven leadership in cost savings initiatives.
  
• Setting, implementing and evaluating policy, procedures and best practices.
  
• Asset management and tracking.
  
• Project management experience with capital improvements, i.e. remodel/refurbishment as well as equipment rollouts.
  
• Well versed in Microsoft Office applications, specifically Excel.
  
• Budgeting repair/maintenance operating expense as well as capital improvements for multi unit restaurant concept.
  
• Negotiating service contracts and vendor/equipment procurement contracts.
  
• Planning and managing inventory control for replacement parts for equipment.
  
• Web-based asset management software is a plus.
  

Business Advisory Services - Analyst III

Location: Minnesota Corporate Headquarters

Position Code: BAS

Date: Feb 15, 2010

Position Purpose/Summary: The Business Analyst acts as the key liaison between the business and Information Technology. The Business Analyst will elicit, analyze, communicate and validate requirements for new application development or changes to existing business processes and information systems. The Business Analyst will proactively analyze the needs of the business and identify opportunities for improvement and/or design solutions to meet their needs. The Business Analyst will provide an objective view for all new technology requests and ensure IT efforts align behind the strategic direction of the business and company. The Business Analyst acts as Project Manager for key projects for the business or takes the lead on smaller initiatives. The Business Analyst will be the functional expert on the specified application(s) associated business processes.

Essential Job Functions:

• Provide analysis activities associated with IT/business alignment, strategic planning, process definition and design, performance management, business operations optimization (functional & line of business) with the goal of achieving company objectives.
  
• Prepare detailed and thorough specifications from which programs will be written or application configuration can be completed. Capable of detailing the most complex solutions.
  
• Conduct project management tasks including project planning, issue resolution, and managing tasks/timelines to ensure projects are successfully initiated and completed on-time and within budget.
  
• Ensure service requests (for projects/work orders) are being handled in a timely manner.
  
• Represent the needs of the various functional areas of a company (as a trusted advisor) by actively and frequently interfacing with senior management and business stakeholders to establish IT actions that will enhance/accelerate business capabilities. Understand strengths and weaknesses to determine opportunities to automate processes and functions.
  
• Affect improvements in the business by means of elevating efficiency and effectiveness of the business processes that exist within and across organizations.
  
• Establish methodologies/frameworks that ensure the highest quality, consistency and value of services delivered.
  
• Establish strategies on how to improve quality while staying cost conscious and effective.
  
• Identify, propose and influence business solutions and negotiate deliverables and requirements across multiple business customers.
  
• Identify problems, create choices and provide alternative courses of action to achieve business and organizational goals, visions and objectives.
  

• Participate in an off hours on-call rotation with other team members.
  
• Conduct knowledge and skill transfer sessions with business units and other IT functions.
  

Key Accountabilities and Skills:

• Strict adherence to established support and service management policies and procedures (i.e. incident, change, problem, SDLC, etc.) thereby ensuring all activities are fully documented for auditing and future support purposes.
  
• Ability to lead a multi-disciplined project team.
  
• Resolve issues in a project such as scope creep, changes in user requirements, schedule slippage, risks, technical problems and shortages of resources.
  
• Ability to deal with ambiguity and define approaches to bring un-focused issues to resolution.
  
• One of more certifications (PMP, CBAP, RSCC, ITIL, CPA, CFA, APICS, etc.) desired.
  
• Highly motivated, self-directed, and results driven. Demonstrates the ability to perform job functions in an independent manner.
  
• Ability to successfully manage multiple priorities in a fast paced work environment.
  
• Outstanding communication skills (both verbal and written).
  
• Excellent attention to detail and organizational skills
  
• Proficient use of personal computer productivity tools (word processing, spreadsheet, presentation, drawing, etc.)
  

Analytical Thinking and Problem Solving (Very High Level Skill)

• Ability to define problems, collect data, establish facts, and draw valid conclusions.
  
• Ability to interpret an extensive variety of business and technical instructions in a variety of forms and deal with abstract and/or concrete variables.
  
• Ability to define approaches to bring un-focused issues to resolution.
  
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
  

Judgment and Decision Making

• Function independently with minimal direction / guidance.
  
• Ability to understand the potential and limitations of technology.
  
• Ability to comprehend, analyze and communicate the "big picture" to others.
  
• Skilled in decision making techniques that address issues like uncertainty, complexity, high-risk consequences, alternatives and interpersonal issues.
  

Education, Technical Knowledge and Experience:

• Bachelors Degree in Accounting, Business Administration, Computer Science or a Related Field or comparable experience working with business enabling IT systems.
  
• At least 10 years of progressing and referenceable experience related to business analysis and project management.
  
• At least 10 years of experience working in a business/IT capacity for a company with manufacturing, distribution, restaurant retail and/or commercial (CPG) operations.
  
• Experience in business technology systems (packaged and custom developed) selection/development and implementation.
  
• Experience managing vendors using vendor management tools / techniques.
  
• Experience with a demonstratable approach to "buy vs. build" decisions.
  
• Proven track record in working and delivering business change.
  
• Expert-level experience with Tier I/II business systems (i.e. ERP, WMS, QSR POS, etc.).
  
• Strong knowledge of SDLC and highly proficient in understanding business problems and opportunities in the context of the requirements.
  
• Expertise in process design and documentation methodologies, and design and production of quality deliverables, process and use case modeling, business case development.
  
• Expert-level business analysis skills (CBAP desired).
  
• Strong project management, leadership, meeting facilitation, and Project Life Cycle skills (PMP desired).
  
• One of more certifications (PMP, CBAP, RSCC, ITIL, CPA, CFA, APICS, etc.) desired.
  
• Six Sigma certification desired.
  

Application Programmer / Analyst IV

Location: Minnesota Corporate Headquarters

Position Code: PRO

Date: Feb 15, 2010

Position Purpose/Summary: This position is responsible for mastery of highly advanced technical requirements definition, documentation, implementation, and testing of Web Forms based .Net applications used for Caribou Coffee business systems. This includes review of requirements specifications, writing technical specifications, coding of solutions, and testing developed solutions. The individual must be highly experienced in software and database architecture design.

Essential Job Functions:

• Daily create, observe, and comply with all established software build, coding and archiving procedures, software documentation standards, SDLC process, and software testing methodologies. Importance-5
  

• Daily responsible and accountable for the quality of all development. Importance-5
  

• Daily architect, develop, build, and test software components and line of business systems. Importance-5
  

• Daily perform advanced software development analysis, technical requirements definition, and design of application and interface components necessary to deliver high quality web forms based line of business applications. Importance-4
  

• Daily consult with the IT team to support software questions/issues encountered by customer implementers and end-users. Importance-4
  

• Weekly work with BAS team to assist in the analysis of major software development initiatives. Importance-4
  

• Weekly must provide clear written and verbal communications. Importance-4
  

• Weekly will assist in creating functional specification. Importance-3
  

• Good time management skills. Must provide accurate development effort estimates, complete scheduled work on-time, and manage multiple activities at one time with frequent status updates to IT managers.
  

• Ability to maintain confidential information. All access to confidential information will be well managed to prevent accidental exposure as defined in company policies.
  

• Adhere to all company policies, programs, and work rules.
  

• Able to take direction and follow through multi-step project steps/procedures consistently.
  

• Must successfully manage multiple priorities in a fast paced work environment.
  

• Detail oriented with strong organizational skills
  
• Must provide the highest possible quality work product on a consistent basis.
  

• Strict adherence to established support and service management policies and procedures (i.e. incident, change, problem, etc.) thereby ensuring all activities are fully documented for auditing and future support purposes.
  

Key Accountabilities and Skills:

Analytical Thinking and Problem Solving (Highest Level Skill)

• This position requires an advanced ability create sophisticated software architectures and designs appropriate with the solution requested. This position defines the architecture for all other development work.
  
• This position requires the ability to diagnose and resolve extremely complex and often intermittent problems within software systems.
  Judgment and Decision Making
  
• This position requires the ability to determine the most effective method to solve extremely complex software solutions by creating the software architecture.
  
• This position requires the ability to estimate the effort required to develop software solutions based on functional requirements provided by the BAS team and other sources.
  
• This position requires several advanced mixed skills due to the small size of the software development team. This position must mentor other members of the software development team.
  
• This position must perform advanced software testing beyond the normal scope due to the size of the IT department.
  
• Able to perform all daily functions at a high level with minimal direct supervision.
  
• Able to work independently on large software development initiatives.
  
• Able to accept delegated tasks from the Director of Application Engineering. Highly motivated, self-directed, and results driven.
  
• Able to work in a corporate cube environment with occasional noise and activity distractions common in this environment.
  
• Able to perform at a high level with standard software systems and tools.
  

Education, Technical Knowledge and Experience:

• Bachelors Degree in Computer Science or 8+ years or equivalent experience required.
  
• Masters in Computer Science preferred.
  
• MCA in Solutions or equivalent related experience required.
  
• Advanced ASP.NET Web Forms development experience 6+ years
  
• Advanced web application software and web services architecture experience, 3+ years
  
• Advanced Forms-based authentication systems experience 6+ years
  
• Advanced ASP.NET 3.5 Application, Session & HttpCookie objects experience, 6+ years
  
• Advanced N-Tier architecture experience, 6+ years
  
• Visual Studio .NET development and debugging experience, 6+ years
  
• Advanced .NET XML and WCF Web services experience, 6+ years
  
• Advanced AJAX experience, 6+ years
  
• IIS Configuration experience, 6+ years
  
• Highly advanced HTML skills experience, 6+ years
  
• Advanced Cascading Style Sheets experience, 6+ years
  
• Advanced Microsoft Design Patterns Development experience, 6+ years
  
• General Software Development Knowledge
  
• Architect of Object Oriented software design patterns.
  

• Architect of Database data modeling.
  

• Architect of Multi-tier software architecture implementation experience.
  

Microsoft .NET Framework Knowledge:

• C#, ASP.NET and Windows Forms 6+ years
  

• Database integration using ADO.NET 6+ years
  

• User Controls 6+ years
  

• Java Script 6+ years
  

• .NET Framework 6+ years
  

• .NET Framework 3.5 2+ years
  

Database Knowledge:

• Writing stored procedures 6+ years
  

• MS SQL Server 6+ years
  

• Using user defined functions 6+ years
  

Internal Communications Manager

Location: Minnesota Corporate Office

Position Code: ICM

Date: Feb 03, 2010

Position Mission: Develop, implement, manage and drive company-wide internal communications for the purpose of building and strengthening our Caribou culture and brand and driving team member engagement and performance.

Responsibilities Include:

• Develop, implement and manage company-wide internal strategic communications plan.
  

• Reinforce and drive key business messages throughout the organization to increase understanding of our company objectives and enable team members at all levels to deliver results.
  

• Reinforce and drive key Caribou Culture and brand messages in every communication, establishing clear linkages with what we do, why we do it and why it matters.
  

• Create all relevant and timely company-wide communications materials including memos, Hoof Prints (monthly team member newsletter), announcements, event-specific communication plans (reorg, promotions, etc), intranet updates, slide content for coffee break meetings and others (TBD).
  

• Develop and implement metrics to assess the effectiveness and business impact of our internal communications program and tools. Recommend and execute improvements utilizing existing and emerging technologies.
  

• Establish and utilize a two-way communications and feedback system for team members at all levels in the Field and Support Center.
  

• Provide council to senior leadership and other business partners on internal communications. Work closely with external communications to ensure internal/external communications are consistent and linked.
  

• Manage and maintain myBou and other existing and future communication tools.
  

• Keep abreast of current and future trends and methodologies to improve overall effectiveness and cost effectiveness of internal communications activities.
  

• Manages department G&A.
  

Principal Accountabilities:

• Excellent verbal and written communication skills
  

• Use creativity to generate ideas and solve problems
  

• Establish effective relationships internally & externally, entry level to executive
  

• Excellent attention to detail
  

• Ability to maintain highly confidential information
  

• Perform work in a timely and professional manner
  

• Highly motivated, self-directed, and results driven
  

• Detail oriented with strong organizational skills
  

• Able to take direction and follow through multi-step project steps/procedures consistently
  

• Proven track record of successfully managing multiple priorities in a fast paced work environment
  

Required Experience:

• Minimum 5 years of experience in internal communications, multi-unit environment preferred
  

• Bachelor’s degree in journalism, advertising, public relations, communications, marketing or related discipline.
  

• Proficient in Microsoft Office Suite.
  

• Demonstrated understanding of social media concepts preferred. Direct experience with utilization of one or more social media tools to support internal and/or external preferred.
  

Manager, Product Development

Location: Minnesota Corporate Headquarters

Position Code: PDM

Date: Jan 01, 2010

Position Mission: This individual is responsible for the development of high quality products that drive an increase of average ticket and comparable store sales for Caribou Coffee retail stores. He/she will focus on short and long term development of line extensions and unique product platforms of items, with a primary focus on food products (secondary focus on beverage). He/she will be an active member of the cross-functional team on food developments including team members from QA, finance, sourcing, purchasing, marketing, training, retail store operations and support services.

This position has the following responsibilities:

NEW PRODUCT DEVELOPMENT (FOOD PROGRAM)

• Develop innovative, high quality products that reflect the needs of our customers and/or emerging trends in a timely and complete manner working from an approved marketing plan
  

• Working with senior leadership, develop a business plan and approach for short-term and long-term food offerings for Caribou Coffee retail stores included fresh lunch programs, current thaw/serve baked goods program, and all future evolution of a hybrid (combination of fresh and frozen) system
  

• Provide appropriate information (costs, nutritionals, recommended pricing, etc) on new items to support P&L impact decisions
  

• Build archive of deployment ready food items (primarily) and work in partnership with other Product Development team on beverage developments, as needed
  

• Work closely with marketing and provide support for testing new products, product line opportunities and line extensions
  

• Develop food products and programs that can effectively and efficiently be operationalized at Caribou Coffee retail stores
  

• Team with Marketing Department in performing menu analysis, recommending product improvements and identifying poorly performing products
  

• Develop documentation for product developments and update ongoing project plans and action steps
  

PARTICIPATE IN CROSS-FUNCTIONAL TEAM FOR THE PRODUCT MANAGEMENT PROCESS FOR CARIBOU COFFEE FOOD PROGRAM

• Build strong and effective relationships with all core areas of the cross-functional product development team including marketing, retail store operations, purchasing, logistics, training, finance, etc.
  

• Participate in cross-functional product management process for all food developments including attending ongoing team meetings, working within defined project plans for food product developments, etc.
  

• Help facilitate and manage the vendor review process and support vendor certifications working in conjunction with sourcing/purchasing, logistics and QA
  

• Support the relationship development and communication with key supplier partners working on conjunction with sourcing/purchasing
  

• Develop operational procedures for food developments, and use in translating developmental information to cross-functional teams
  

PIPELINE MANAGEMENT AND PLANNING

• Work with Sr. Director of Product Development and members of the cross-functional team on the development and maintenance of the new product development pipeline for all food products
  

• Support franchise food product development programs and initiatives
  

• Assist Sr. Director of Product Development in annual planning process including ongoing updates
  

• Help identify and communicate emerging food and beverage trends, products, flavors, concepts, presentation, dining habits, etc.
  

• Seek out Best Practices as a means to improve development, quality, and creative processes
  

SUPPORT ONGOING FRANCHISE PRODUCT APPROVAL PROCESS

• Work with franchise support team and other members of Product Development to establish and maintain the appropriate process needed for all product developments and approval from international and domestic franchise partners
  

• Managing ongoing product submission and approvals for all food products associated with our franchise partners
  

• Keep track of all contractual agreements with franchisees re: restrictions and governances that apply (legal requirements for product ingredients, cultural restrictions, etc.)
  

• Work with supplier partners to source, develop and maintain ingredients that account for any restrictions (i.e. alcohol free syrups for the Middle East)
  

• Develop and maintain appropriate process and activity documentation and manage ongoing effective communication to franchise support staff and franchisees, as appropriate
  

Required Skills, Knowledge and Abilities:

• Clear written and verbal communications
  

• Good time management skills
  

• Excellent attention to detail
  

• Ability to maintain confidential information
  

• Adhere to company policies, programs, and work rules
  

• Perform work in a timely and professional manner
  

• Highly motivated, self-directed, and results driven
  

• Detail oriented with strong organizational skills
  

• Able to take direction and follow through multi-step project steps/procedures consistently
  

• Proven track record of successfully managing multiple priorities in a fast paced work environment
  

Required Experience:

Bachelors degree in Food Science (preferably from a top 10 Food Science program) or related Bachelors degree and/or a Culinary Arts degree (CEC or CCC). Minimum of 5-7 years of related experience in food service, multi-unit coffee or restaurant chain. Experience with food development or bakery management a plus. Training in sensory evaluation experience preferred.

Additional Certifications/Training:

• Chef training at culinary school or under direct apprenticeship under other qualified chefs
  

• Member of IFT (Institute of Food Technologists) recommended
  

• Member Research Chefs Association recommended
  

• Understanding of the fundamentals of quality assurance programs (HAACP, GMP, SOP, AIB)
  

• Understanding of FDA, USDA, OSHA guidelines
  

Leader of Real Estate

Location: Minnesota Corporate Headquarters

Position Code: LRE

Date: Jan 21, 2010

Position Mission: To lead and manage the process to secure premium real estate to meet strategic growth requirements by delivering high quality sites in all markets. Responsible for all programs relating to real estate appraisals, acquisition, relocation, concessions and property management to ensure that each discipline is in compliance with regulatory and agency guidelines.

Responsibilities Include:

Monitor and manage new site approval process for company and franchised stores

• Support real estate team in preparing site submittal packages
  

• Secure and manage necessary design rescues
  

• Manage the municipal approval process with team
  

• Trouble shoot key development and/or approval issues
  

• Establish due diligence procedures to flush out key issues on new sites
  

• Ensure new sites meet modeled returns
  

Participate in the selection of new markets, implement market penetration strategies

• Manages the evolution and makes improvements to the Caribou site selection model
  

• Analyze and compares market selection alternatives
  

• Prepare market re recommendations for Board approval
  

• Identify and pursue key opportunities and relationships to drive market penetration strategies
  

Design Management

• Establish design criteria
  

• Monitor design quality and consistency
  

• Secure and manage necessary design rescues
  

Contractor/Vendor Relationship Management

• Secure Strategic Alliance status relationship with all core vendors
  

• Manage new vendor selection and training process
  

• Negotiate fees and manage vendor costs
  

• Determine policies, practices and structures for store
  

Development Team vendor relationships for all key categories

• Manage the purchasing and procurement required for Store Development
  

New Store Design/Construction Project Management

• Partner with Construction team on the design and construction of new stores and remodels
  

• Complete preliminary site feasibility/due diligence work
  

Miscellaneous administrative duties - company leadership

• Participate in other Caribou Task Force or Teams providing insights from the Store Development perspective
  

• Exert leadership and influence beyond departmental issues to improve the company overall
  

Education/Training/Experience:

Bachelor's degree in real estate, engineering, architecture, business administration, or related field, and ten (10) years experience in related field preferably a similar role within a retail or restaurant environment. An equivalent combination of training and experience may be considered.

Principal Accountabilities:

• Must possess clear written and verbal communications
  

• Complete understanding of the retail store development process
  

• Understanding of real estate, construction and design terminology
  

• Basic knowledge of the retail business (P&L, labor, COGS, growth strategy, etc.)
  

• Basic understanding of various vendor categories required to purchase goods or services to deliver a new store
  

• Ability to lead and manage a team or work group
  

• Able to manage numerous complex projects concurrently
  

• Excellent presentation and meeting management skills
  

• Skilled at negotiations and able to employ various tactics
  

• Organize and write procedures in a logical/methodical manner
  

• Excellent attention to detail
  

• Ability to maintain confidential information
  

• Adhere to company policies and procedures
  

• Perform work in a timely and professional manner
  

• Highly motivated, self-directed, and results driven
  

• Detail oriented with strong organizational skills
  

• Able to take direction and follow through multi-step project steps/procedures consistently
  

• Proven track record of successfully managing multiple priorities in a fast paced work environment